Welcome to GuomiDoll.com’s Shipping Policy. This policy outlines the details of our shipping procedures for orders placed on our website.
1. Order Processing
1.1 All orders placed through GuomiDoll.com are subject to availability and verification of payment.
1.2 Once your order is received and payment is confirmed, we will begin processing it. Please allow [processing time] for your order to be prepared for shipment. Processing times may vary based on the availability of the items and order volume.
2. Shipping Methods and Times
2.1 We offer a variety of shipping methods to accommodate your needs. The available shipping options and estimated delivery times will be presented to you during the checkout process.
2.2 Please note that the estimated delivery times are provided by the shipping carriers and are not guaranteed. Delays due to unforeseen circumstances, customs processing, and other factors may occur.
3. Shipping Rates
3.1 Shipping rates are calculated based on the destination, shipping method, and the weight/size of the items in your order. The applicable shipping charges will be displayed during the checkout process before you confirm your order.
3.2 Any customs duties, taxes, or import fees imposed by the destination country are the responsibility of the recipient. Please check with your local customs office for more information on potential charges.
4. Tracking Your Order
4.1 Once your order is shipped, you will receive a shipping confirmation email containing a tracking number and instructions on how to track your package.
4.2 You can also log in to your GuomiDoll.com account to view the status of your order and track its progress.
5. Shipping Restrictions
5.1 We currently offer shipping to [list of countries/regions you ship to]. If your country is not listed, please contact our customer service for more information.
5.2 Some items may be restricted or prohibited from international shipping due to regulations or carrier policies. If your order contains restricted items, we will notify you and process a refund for those items.
6. Order Modifications and Cancellations
6.1 Once an order is placed and processed, modifications or cancellations may not be possible. Please review your order carefully before completing the checkout process.
6.2 If you need to make changes to your order, please contact our customer service as soon as possible. We will do our best to assist you, but changes cannot be guaranteed.
7. Lost or Damaged Shipments
7.1 In the rare event that your order is lost or damaged during transit, please contact our customer service for assistance. We will work with the shipping carrier to resolve the issue and provide a suitable solution.
Thank you for choosing GuomiDoll.com for your shopping needs. If you have any questions or need further assistance regarding our Shipping Policy, please don’t hesitate to contact us at [customer service email address].